Roots & Fruits Market Return Policy
We aim to make your shopping experience as enjoyable as possible. From gorgeous photos, engaging descriptions, and active social media presence, we want you to LOVE your time with us. But we understand that sometimes things don't work out, and that's why we've crafted this Return Policy to keep things crystal clear.
Returns and Refunds Made Easy
Here at Roots & Fruits Market we want you to be thrilled with your purchase. If you're not 100% satisfied, don't sweat it! We've got your back.
Vivobarefoot Shoe Returns (Because Feet Can Be Picky!)
You've snagged a pair of Vivobarefoot shoes, but your toes are throwing a tantrum inside them? No worries! We get it; sizing can be tricky with online shpoping. If your Vivobarefoot shoes are unmarked, undirtied, and you've realized it's just a sizing issue, you can return them within 60 days of purchase. Our feet are all about finding the right fit! That said, it's always best to follow the Vivobarefoot sizing guide.
Supplement and Protein Powder Returns (Not All Tastes Are Created Equal) Now, let's talk supplements and protein powders. We'll happily accept returns if these items arrive damaged, expired, or if there's some other significant reason (other than not liking the flavour). Unfortunately, we can't accept returns just because you discovered your taste buds disapprove.
Supplement Side Effects - A Quick Note. Before diving into your new supplement regimen, remember that we're not doctors, but we do care about your well-being. It's essential to consult with a healthcare professional before adding any new supplements to your routine. We're not responsible for any unexpected side effects, so be sure to seek proper counsel and ensure the product is the right fit for you.
How to Initiate a Return
- Contact us at hello@rootsandfruitsmarket.ca
- Let us know why you'd like to return the item and provide your order number.
- We'll guide you through the return process and provide you with all the necessary details.
- Pack up your item securely and send it back to us.
Refund Process Once we receive your returned item, we'll inspect it to ensure it meets our return criteria. If everything checks out, we'll process your refund within 14 days. Please note that the time it takes for the refund to appear in your account may vary based on your payment method and financial institution.
In a Nutshell We're here to make your shopping experience at Roots & Fruits Market a breeze. While we can't promise that every flavour will tickle your taste buds or every shoe will fit like Cinderella's glass slipper, we can promise to handle your returns with care and authenticity.
If you have any questions or need assistance with your return, please don't hesitate to reach out to our fantastic customer support team at hello@rootsandfruitsmarket.ca
Happy shopping!